Terms in plain English

Last updated 18 August 2026.

1. What you are buying

A productized service: a fixed scope of work at a published price. The deliverables for each service and tier are listed on that service page, and the exclusions are listed alongside them. What is not listed is not included.

2. Prices

Prices are published on the site in US dollars and start at $300 per month. Retainer services are billed monthly. Website builds are billed as a one-off project.

Yearly billing charges 10 months instead of 12, which is the 2 months free shown on the pricing page. Advertising spend for paid media services is not included in any fee and is paid by you directly to the platform.

3. Ordering and scope

There is no payment processor on this site. Sending the order form starts a brief: within one business day you receive a brief form, and the returned brief states what will be produced. Work begins, and invoicing begins, only after you have agreed that brief.

The agreed brief is the specification for that period. Delivery that does not match it is corrected at our cost. Work outside it is a new brief rather than an assumption.

4. Billing cadence

Retainers are billed monthly in advance of the period they cover. Each month is scoped by its own brief, so no work is invoiced that has not been agreed in writing first.

Project work is invoiced against the agreed project scope. Additional pages or scope beyond the purchased tier are priced separately rather than absorbed.

5. What you own

• Content delivered under a content service is published to your systems and is yours.
• Websites built under the web design service are deployed to your hosting, and the source repository is transferred to you at handover.
• Advertising accounts are opened in your business name, and the account, its history and its audiences remain yours.
• Reports and deliverable files produced for you are yours to keep.

6. Fulfilment

Work is produced by vetted white-label production vendors coordinated by The Super Panel against your approved brief. We remain responsible to you for the delivery.

7. What is not promised

No search ranking, traffic level, cost per lead, revenue outcome, or citation by any AI system is promised at any tier. Nobody controls those outcomes, and each service page states its own limits in writing.

Turnaround times published on service pages are commitments about our delivery, not about third-party publication schedules, platform review queues, or search engine behaviour.

8. Your responsibilities

• Providing the access the agreed work requires.
• Naming one person who can approve work, and responding within a reasonable time.
• Ensuring material you supply is accurate and yours to use.
• Paying invoices within their stated terms.

Where a delay is caused by access or approvals on your side, the affected deliverables move to the following period rather than being lost.

9. Editorial and advertising

Guest post submissions are governed by the contributor guidelines. Advertising is governed by the advertising page. Advertising never buys an editorial placement, and sponsored content is labelled as sponsored.

10. Contact

Questions about these terms go to hello@thesuperpanel.com. Editorial and advertising questions go to editorial@thesuperpanel.com.

This page describes how the service operates. It is written in plain English rather than in legal drafting, and it does not replace a signed agreement where one exists.