Order
Start a package, or ask before you do
Pick the service and tier. You get a brief form and a start date within one business day, and nothing is charged until that brief is agreed.
Start a package
Tell us the service and tier. You get a brief form and a start date within one business day. Nothing is charged until the brief is agreed.
What happens after you send it
Short answer
You get a brief form within one business day, not a sales call. Once you approve the brief the scope is fixed, production starts against it, and the first invoice follows. Nothing is charged before you have agreed what is being built.
- 1
Within 1 business day
Brief form
A short form asking for your site, your targets, and anything that is off limits. It is the only call-free way to scope work properly.
- 2
You approve it
Scope agreed
Nothing starts and nothing is invoiced until you have read the brief back and agreed it.
- 3
Then
Production starts
Work runs against the approved brief. First deliverables within 10 business days of the brief.
- 4
Month end
First report
Fixed format, itemised against the tier you bought, with what runs next month.
Before you send it
Am I paying anything by sending this?
No. There is no payment processor on the site. This form starts a brief, and the work is invoiced after that brief is returned and agreed by you.
What if I do not know which tier I need?
Pick "Not sure yet". Describing the situation in the last field is more useful than guessing a tier, and the brief form will narrow it down.
Can I order more than one service?
Yes. Send the one you most want to start with and say so in the detail field. The stack builder on the pricing page will tell you the combined monthly total first.
How fast will you reply?
Within one business day. This is an async, ticket-based operation, so there is no phone queue and no scheduling back and forth.
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